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Santam decides to use Guidewire Solution for its Claims Management

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Guidewire ClaimCenter® to be used by Santam for their business purpose

Santam, a general insurer company and Guidewire Software Inc, a provider of the industry platform for general insurers has declared that Santam will use Guidewire ClaimCenter® as its platform for their claims management. The company will utilize ClaimCenter for its personal and commercial lines of business. It has also selected Guidewire DataHub and Guidewire InfoCenter for its enterprise-wide data management and business intelligence.

Guidewire DataHub and Guidewire InfoCenter solutions for business users

Guidewire DataHub creates a single source of truth through a detailed transaction repository in which internal and third-party data is subject oriented, conformed and given common context. Guidewire InfoCenter provides a wide range of analytic applications, dashboards and descriptive reports along with support for ad hoc analysis. It also provides help to business users to increase their understanding of the specific decisions they face. Guidewire Core and Data solutions will allow Santam to boost their operational efficiencies by streamlining and modernizing multiple core systems. Also, for building a strategic platform for data and reporting needs across their business. Furthermore, it will develop a solid foundation for claims digitalization.

Guidewire’s Insurance Platform delivers modern products and services to their clients

The Guidewire Insurance Platform combines three elements: core operations, data and analytics, and digital engagement. These combined three elements enhance insurers’ ability to respond to industry changes and better engagement and empower their customers, agents and employees. 

Kevin Wright, Santam CIO, stated, “The expansion of our Guidewire relationship supports Santam’s strategic focus to simplify and rationalize our core processes.” Further, he adds, “Guidewire’s InsurancePlatform™ will underpin this aim and support us in delivering modern products and services to our clients. In addition, Guidewire’s Marketplace, will allow us to access validated accelerators built by Guidewire’s partner ecosystem to heighten our innovation and help us achieve TCO reduction.”

Keith Stonell, Managing Director, EMEA, Guidewire, said, “We are delighted that Santam has chosen to expand their long-standing relationship with us.” Moreover, he stated, “We admire Santam’s focus on delivering responsible and ethical insurance to their policyholders and clients and look forward to working with them as they solidify their position in South Africa, as well as internationally, using Guidewire InsurancePlatform.