InComm Partners NationsOTC to Ease Shopping for OTC Network Cardholders

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The partnership aims to provide convenience to health plan members who prefer to shop from home

InComm, a leading provider of payments and technology services, announced its partnership with a supplemental OTC benefit management provider, NationOTC, to expand shopping options to OTC Network supplemental benefit and wellness incentive cardholders. The collaboration aims to provide health plans to their members along with additional options to purchase items using their supplemental benefits or can earn rewards online. Using their phones or by catalog mail order, users can purchase items conveniently shipped to their homes.

The limited-spend OTC Supplemental Benefit and Incentive & Rewards Cards allow health plans to easily manage. The solution allow users to spent dollars only on purchases of over-the-counter medications, health and wellness-products, first aid supplies, and other qualifying items as specified by the health plan. At present, OTC Network Supplemental Benefit and Incentive & Rewards Cards are offered by more than 270 healthcare programs to more than four million health plan members.

What partnership has to offer?

There’s an excitement around partnership as it gives accessibility and convenience to health plan members who may be homebound or prefer to shop from home.

  •   The partnership promises a user-friendly experience to health plan members when they purchase items online. 
  •   The experienced and trained Member Experience Advisors assist and fulfill over-the-phone and catalog mail orders.
  •   They facilitate members who prefer to continue shopping in-store at participating retailers with their OTC Network card may continue to do so.
  •   OTC Supplemental Benefit Card provides Medicare advantage to members with easier access to their benefit dollars and restrict-spending to CMS-approved products like vitamins, diabetes care items, and medication.
  •   Through Incentive & Rewards Card, they encourage Medicaid members to make healthier choices with reward and incentive dollars that can be used to purchase a wide range of health- and wellness-related items.

Brian Parlotto, Executive Vice President at InComm, said, “In expanding our capabilities to receive and process purchases made through benefit and incentive spending, we will continue to provide solutions that engage both health plans and their members in cost-saving, healthy behaviors.”



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