Presently, there are a number of CRM solutions offered in the market and each of them varies in terms of features, pricing, advantages, etc. Accordingly, businesses can choose a suitable CRM solution as per their requirements such as values added features, capital investment, and target customers. In accordance to the moving reforms, the future business requirements are expected to escalate owing to the need for advanced features. Thus, the CRM industry will need constant upgradation, along with introduction of latest technologies embedded with new features.
Incepted in 2008, Target Integration was borne as a result of the growing need to provide cloud-based software & solutions to ease the business operations and enhance productivity. At that time, most businesses were going online, resulting in the generation of immense amount of database that needed to be managed. Now with businesses getting advanced, it was vital to provide advanced solutions, otherwise the inability to manage tons of data would have adversely affected the business efficiency on a large scale.
Today, these cloud based solutions are being considered as the basic need for any business environment. They allow the businesses to manage data at any time and from any place (work from multiple locations), like the employers do not actually need to be present in the office to access the system in order to manage a business or check their employees’ details. Cloud-solutions allow the business owners to access the system from anywhere and manage work regardless of their current location, with proper internet connectivity.
Target Integration is one such a leading company, offering cloud-based CRM & ERP solution to the businesses across the globe. Its main aim is to empower the companies with its business management solutions, which can be further customized to meet the clients’ requirements. Besides, the CRM solution provider company offers constant support to the client companies to manage the solutions as well. It also provides wide-ranging services & solutions in the arena of CRM & ERP, with its products ranging from Zoho Suite, cloudyogi, Zendesk, Vtiger CRM, Lead square, GSuite, Odoo ERP, Priority Software to Microsoft Suite & others.
Strategic Thinker & Creative Leader
The Founder & CEO, Rohit Thakral, started Target Integration with a vision to become the honest and independent CRM & ERP solutions providing company. Rohit comes with 17 years of experience by working in various industries including manufacturing, customer services, repair, telecom, etc. His experience includes management, business planning, systems administration, business analysis, and systems trainer. He has also worked on some of the biggest CRM/ERP implementations in Target Integration. Other than running Target Integration, Rohit has a keen interest in radio and has a show called Tech Talks on 103.2 Dublin City FM.
Examples of Targeted Industries
Target Integration has severed the following mentioned industries with their wide range of services and solutions.
- Wholesale & Distribution:Â Companies involved in the import or export of products from anywhere in the world, and the resale of it to other wholesalers, or retailers.
- Retail:Â Companies who buy stock from wholesalers or manufacturers directly, and resell it to the end customer or businesses.
- Hardware Rental: Companies or enterprises who rent hardware products, devices or equipment to the end users or other businesses.
- Memberships & Association:Â Membership-based organisations whose main income source is membership and/or events.
- Etailor or Online Business:Â E-commerce businesses who sell on eBay, Amazon, and from their own website.
- Customer Services:Â Organisations who have a customer service team in-house and on the field.
Satisfying Client Requirements with Unique Services
Defining the significant role of clients in Target integration’s success and progression, Rohit implies, “The very mantra we work with is to consider that our client’s business is our own and hence satisfying the client requirements are pivotal for us. In fact, it has been an enriching journey for us and we take pride in the fact that our clients have been immensely satisfied with the solutions provided by us. This definitely has helped in customer retention, which allows us to be a part of the company and stay connected. Moreover, in terms of company’s growth, our clients have been really encouraging, appreciative towards our work and have provided great reviews, eventually helping in expanding our customer base.”
Target Integration stands apart from its competitors in terms of its utmost commitment towards client satisfaction as well as providing quality services. Rohit and his team truly believe that nothing beats good quality work and hence aim to project outstanding work to their clients. Besides, the team of Target Integration always strive to stay updated regarding new features and technologies, so that they are able to serve the client requirements with advanced solutions.
Employment Credentials
Target Integration has a team of certified, dedicated & highly-experienced members who enthusiastically work towards client satisfaction. While hiring new recruitments, Rohit and the other management members look for a few basic attributes, like their willingness to learn, dedication, client communication skills, ability to mold oneself as per business requirements, and sincerity.
Visualizing the Near Future
The industry that Target Integration is a part of is completely volatile, and fast changing. One solution that is working for most businesses today may not prove to be as useful tomorrow. Therefore, as a company, Rohit and his team really believe that it’s crucial to stay up-to-date in terms of new solutions and technologies, so that they do not miss out on anything.
