Ruslan Desyatnikov: Transfiguring The Future Of QA Industry Through Vision & Innovations

Ruslan Desyatnikov

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Successful entrepreneur and change-savvy leader, Ruslan Desyatnikov, Founder & CEO of QA Mentor, Inc. completely personifies talent. Ruslan graduated from Baruch College, City University of New York with a BBA in Computer Information Systems, and holds an MBA degree in Technology Management from Phoenix University of Arizona. He has also earned a number of Quality Assurance/Testing and Project Management certifications and is an active board member of multiple QA organizations in the USA and Europe.

Since the beginning of his career, Ruslan was fascinated by the field of QA & Testing and wanted to make a name for himself in the industry. Before embarking on a journey of establishing QA Mentor, he served at HSBC bank, where he started a testing center of excellence and managed 8 global QA teams in 7 different countries with 120+ testers worldwide. Later, Ruslan worked at Sterling InfoSystems for 6 years and played an instrumental role for testing functions, process improvements, and quality strategic directions across the entire company. Ruslan also worked at Citi for 3 years as the Global Head of Testing of Worldlink Technology. Today, with 22 years of experience under his belt in quality assurance, quality control, process improvement and software testing, Ruslan is largely responsible for growing QA Mentor from strength to strength.

QA Mentor: House of Expert Software Quality Assurance Services & Solutions

Incepted in 2010, QA Mentor, Inc. is a multi-award winning, independent software testing company, headquartered in New York. With 250+ global QA resources in 8 different countries, offering more than 30 QA testing services and covering all time zones, QA Mentor is a global leader in software quality assurance and testing space. Till date, the leading QA solutions provider company has served 260+ clients from Fortune 500 to start-ups in 28 countries. With unique product propositions from a crowdsourcing platform to unique and economical service offerings, QA Mentor continues its growth, expansion and footprints around the globe to becoming the pioneer software testing company in the world.

Ruslan along with his team uses an effective and unique combination of onshore and offshore resources to keep lower costs for the clients. The mission of QA Mentor since inception has always been to provide superior quality assurance and software testing services while treating clients and employees with total professionalism and respect.

Distinguishing Features of QA Mentor’s Services

Under Ruslan’s guidance and mentorship, QA Mentor has become the choice of partner for QA & testing services. Following mentioned are a few of its core features.

  • Highly experienced team
  • Proven processes and best practices
  • Worldwide locations
  • Established tools and alliances
  • Subject matter expertise

Challenges & Pitfalls Coming with the QA & Testing Territory

Having known the industry from inside and out for over last two decades, Ruslan has faced several challenges and rebuffs from prospective clients, competitors as well as the QA community. Till today, QA is still viewed as a luxury rather than a necessity by several senior management officials. Numerous organizations are unable to distinguish between SIT & UAT phases who end up investing more capital into UAT, which is the last phase prior to going ‘live’ instead of preferring for SIT. Additionally, security testing is overlooked and budget issues crop up when it comes to automation investment. Individuals from QA background fail to understand the basic concepts and significance of static testing. Moreover, companies do not share the mindset of investing and building an intellectual QA environment, mirroring a close replica of the production environment in terms of integrations and configuration. Due to these complications, testing conducted in semi-QA environments often yield invalid results. Lastly, performance testing space is still immature for many organizations and the way some QA organizations perform is a sad case.

Acknowledging the above issues, Ruslan designed QA Mentor to offer unique, cost-effective, and on-demand services for companies across all of the following industries due to his deep insights into each of them: e-Commerce, eLearning, financial and banking, gaming, healthcare, media and entertainment, mobile and wireless, social media and web and travel and leisure.

Building Strong Partnerships

Because Ruslan and his team understand that QA Mentor’s success and their clients often depend on strategic partnerships, they have aligned themselves with very few industry leaders in QA automation. QA Mentor’s unique automation tool expert services puts the company in an enviable position to work side by side, along with key automation tool developers. By doing so, Ruslan and his team can maximize their value to the prospective clients, provide an outstanding ROI, as well as enhance their service offerings. In all, everyone gets benefited from such strong partnerships.

Ruslan’s Message to the QA Mentor’s Prospective Customers

“I would like to personally welcome every visitor to the QA Mentor avenue of the software quality assurance universe. I encourage you to spend some time exploring our QA Service offerings as well as learn about the latest trends, tools, approaches, methodologies, opinions, suggestions, and many other interesting topics we have specifically designed for the entire QA community, which is every one of you. We would like to help you with any quality initiative your organization or team is engaged in. After all, we are on the same mission to solve a big and complicated puzzle called QUALITY and we strive to solve it together with your partnerships.”

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