Patientco partners with ClearBalance

Patientco partners with ClearBalance to expand patient payment options

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The partnership between both the company will enable Health Systems to select from an expanded suite of financing products to make healthcare more affordable for patients

Patientco has added ClearBalance to its SmartFinance™ platform to offer consumer-friendly patient financing that fits the distinct needs of Health Systems and their patients.

Patientco is a payment technology company founded specifically to re-think the patient payment experience in healthcare by bringing together intuitive consumer payment tools and world-class payment infrastructure backed by data-led design to create a superior billing experience and deliver more payments to Health Systems.

Patientco’s SmartFinance platform supports:

  • Integrated statement, text and eBill offers to drive adoption;
  • Pre-populated Enrollment Fields to streamline self-service enrollment
  • Targeted messaging based on bill balance.

ClearBalance augments these capabilities with flexible financing options that make care affordable for all patients and encourage an ongoing consumer-driven relationship for the Health System.

Improve probability and cash flow

Through this partnership, Health Systems using Patientco’s SmartFinance platform can select from an expansive suite of financing products that accommodate both their patients’ needs and their business objectives. This empowers Health Systems to improve patient satisfaction and offer tailored financial solutions to accelerate cash and increase net collections.

By taking advantage of the ClearBalance zero-interest financing program through Patientco’s platform, patients can manage and pay their healthcare bills in a way that fits their budget while Health Systems improve profitability and cash flow.

“Our 26 years of patient financing experience shows that more consumers expect and need their healthcare provider to offer long-term payment options,” said ClearBalance CEO, Bruce Haupt. “The values of Patientco and ClearBalance are closely aligned and together, we can position Health Systems for future success through smarter, convenient financing options for patients.”

“Patient payment responsibility is higher than ever and represents a larger portion of a Health System’s revenue. We strive to increase patient payments for providers while ensuring a positive financial experience for patients,” said Alan Nalle, chief strategy officer at Patientco. “Delivering a positive financial experience creates loyal patients, resulting in more return visits, referrals and ultimately, more payments.”




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