Moné Swann is an accomplished leader in the financial and insurance industry, known for her innovative and forward-thinking approach. With a passion for creating positive experiences and forging new connections, Moné is always pondering outside the box and driving solutions that help her clients navigate the challenges of change. Currently serving as the Founder and CEO at BIVX Wealth and Insurance Solutions, Moné brings a wealth of experience from legal, financial, entertainment, and non-profit industries to her role. Her valuable contributions include inspiring and creating relationships across all industries to assist companies and individuals with their various insurance needs, as well as overseeing day-to-day operations and planning for administration, production, and marketing.
With a commitment to growth, learning, and collaboration, Moné’s future objective is to continue to assist as many as she can to accomplish their goals and make life a better place for all. As the CEO of BIVX Wealth and Insurance Solutions, Moné is dedicated to bringing her expertise and vision to help her clients succeed.
A Constant Pursuit of Excellence, Innovation, and Social Impact
Moné’s educational and professional journey has been marked by a constant pursuit of excellence, innovation, and social impact. She studied at Fisk University, a prestigious HBCU, and gained valuable experience before returning to school. She is currently attending two of the world’s top business schools, Harvard Business School and Wharton School, to build a solid foundation for her future endeavors. As a former owner and operator of a successful Property and Casualty insurance agency, Moné gained valuable insights into managing all aspects of the business. However, her desire to serve and lead in an area where knowledge is scarce led her to the financial industry.
Moné noticed that insurance has not been sufficiently emphasized for generations, particularly in many cultures, including her own. She advocated against resorting to “Go Fund Me” pages, car washes, or bake sales instead of purchasing life insurance. Moné believes it is disheartening to witness families resorting to begging because they did not invest in life insurance. Moné’s entertainment career also exposed her to fellow entertainers and athletes struggling with finances, often ending up in debt due to unscrupulous financial professionals. This fueled her determination to protect herself, her family, and her friends and prompted her to transition into insurance to teach, learn, and defend the financial well-being of others.
About BIVX Wealth and Insurance Solutions
BIVX Wealth and Insurance Solutions was established in 2019 and has since become a leading player in the insurance industry, particularly in providing specialized services and catering to unique market needs. The company has disrupted the industry by recognizing the need for innovative solutions that go beyond traditional offerings.
One of the unique services offered by BIVX is its Athletic Empower Division, which provides athletes with access to a team of professionals to support their Name, Image, and Likeness (NIL) careers. This division is designed to help athletes maximize their earnings potential and protect their financial futures. In addition to this, BIVX prioritizes financial strategies for Baby Boomers looking to roll out of their 401K investments before higher taxes and inflation severely impacts their retirement nest egg. This is a crucial service as Baby Boomers have unique needs and require specialized attention.
BIVX also stands out for exploring remote work opportunities for single moms even before the pandemic hit. As we move towards the end of 2023, the company is forecasting a complete shift to remote work and online services, offering a unique experience for both employees and clients. This will provide clients with access to financial professional education and the option to purchase insurance online with or without assistance, making the process more convenient and accessible.
Defining the Roles of Modern Day CEOs
Moné recognizes that the role of a CEO has changed significantly over the years. In the past, CEOs were primarily responsible for managing the day-to-day operations of the company, but now they must also focus on long-term strategic planning and creating a vision for the future. With the rapid pace of technological change and evolving customer expectations, CEOs must be adaptable and willing to embrace new ideas and technologies.
To start a revolution as a CEO, Moné believes in taking a multifaceted approach. This includes defining a clear vision and mission, establishing strong leadership, fostering innovation, engaging and empowering employees, leveraging technology, building strategic partnerships, focusing on customers, adapting to change, communicating progress, and tracking the impact. This approach requires boldness, vision, and perseverance, as well as a willingness to take calculated risks and invest in the workforce’s continuous learning and up skilling.
Moné’s Responsibilities and Achievements
Moné is responsible for setting strategic direction, overseeing operations, and ensuring the company’s growth and success. She is a highly accomplished professional, having won over 100 top sales awards and ranked third in the world for supplemental sales. Moné has also increased P&C startup revenues by 300%, trained over 1,500 licensed agents nationwide, and is one of the 3% of all women ‘insurtech’ founders globally. Her leadership and innovative approach have helped to prioritize customer education and financial inclusion, making BIVX a leading player in the insurance industry.
Moné has also been recognized for her achievements by the prestigious Wharton Business Plan competition, having reached the semi-finals. Her joy at this achievement is palpable as she says, “Thrilled to reach Wharton’s Business Plan competition semi-finals. Although the winner is revealed after publication, being a semi-finalist is an achievement, providing invaluable real-world experience.”
Overcoming Challenges with a Resilience and Growth Mindset
Moné faced numerous challenges on her journey to becoming a leader. She felt that her knowledge was limited and struggled with patience as she addressed issues head-on. Additionally, building the right team and finding her tribe proved to be a difficult task that required time, effort, and resilience. As a single mother, she also had to balance her son’s needs with her career ambitions, which was a constant challenge. Moné found that self-care was crucial for leading and empowering others, and she learned not to be overly critical and to accept setbacks and failures as inevitable.
To overcome these challenges, Moné developed resilience and a growth mindset. She recognized that learning and personal development were essential and invested time and effort into these areas. She also built a strong support network, including a team that shared her vision and values. By practicing self-care and prioritizing her well-being, Moné was better able to lead and empower her team. She also learned to accept setbacks and failures as opportunities for growth and used these experiences to become a stronger leader. Moné’s ability to overcome these challenges has enabled her to thrive as a leader in the face of adversity.
Six-step Approach to Ensure Optimum Satisfaction
Moné ensures optimum customer satisfaction by following the six-step approach that the company has in place. Firstly, Moné makes sure to understand the unique needs and goals of each customer. This is done through active listening and gathering relevant information about the customer’s financial situation, lifestyle, and objectives. By doing so, Moné can provide tailored solutions that meet the specific needs of each customer.
Secondly, Moné ensures easy access to the BIVX platform by providing comprehensive instructions and guidance to customers. This includes assistance with setting up accounts, navigating the platform, and accessing educational resources.
Thirdly, Moné makes sure to provide educational resources that empower customers to make informed decisions about their wealth and insurance. This includes access to webinars, articles, and other materials that provide information on financial planning, insurance options, and investment strategies.
Fourthly, Moné provides an insurance concierge service to assist customers with all their insurance needs. This service helps customers to identify the best insurance products for their needs, as well as to manage claims and policy renewals.
Fifthly, Moné provides ongoing support to customers to ensure that their needs are being met over time. This includes regular check-ins to ensure that customers are satisfied with the service they are receiving, as well as providing updates on new products and services that may be relevant to them.
Finally, Moné ensures that employees receive ongoing training to stay up-to-date with the latest developments in the industry. This helps to ensure that BIVX Wealth and Insurance Solutions continue to provide high-quality service to its customers. By following this six-step approach, Moné ensures that BIVX Wealth and Insurance Solutions consistently delivers optimum customer satisfaction and builds lasting relationships with its clientele.
Keeping the Team Motivated and Productive
At BIVX Wealth and Insurance Solutions, the team is carefully selected based on their skills, expertise, and passion for providing exceptional customer service. The company values teamwork, continuous learning, and a culture of compassion, which fosters a supportive work environment for all employees. To ensure the team remains motivated and productive, Moné, as the leader of the company, implements several strategies.
Firstly, the company provides ongoing training and development opportunities for employees to learn new skills and stay updated on the latest industry trends. This enables employees to grow in their careers and feel more fulfilled in their roles. Secondly, Moné encourages a culture of open communication and regular feedback, which allows employees to share their thoughts and ideas with management. This helps to identify areas for improvement and also shows that the company values the input of its employees.
Finally, Moné ensures that the team is provided with the necessary resources, tools, and support to perform their roles efficiently. This includes access to a state-of-the-art platform, insurance concierge services, and ongoing support from the company’s sales and service teams. By providing all these resources, Moné ensures that the team can focus on delivering optimum customer satisfaction and building lasting relationships with clients.
Moné’s Life beyond the Cabin
Moné’s life beyond the cabin seems to be full of diverse and engaging activities. She is passionate about financial education and aims to use technology to improve communication between individuals and achieve success in a global economy. In addition to her professional pursuits, she has several hobbies and interests that bring her joy and fulfillment.
Moné’s hobbies include inspirational speaking, writing e-books, creating interactive financial games for children, swimming, working out, learning new languages, traveling, and teaching children about entrepreneurship and money. She also has a love for music and enjoys singing arias in five different languages. Moné values spending time with her dog and may adopt more furry friends in the future.
Word of Advice from an Experienced Leader
Moné’s advice for aspirants who want to make a name in their respective industries is to first embrace their passion and pursue it with dedication. She suggests that one should be prepared to face obstacles and setbacks and use resilience to overcome them. Moné believes that it’s important to learn from mistakes, be patient, and surround oneself with supportive people who can offer guidance and encouragement. Moné also emphasizes the importance of collaboration, as she believes that success is often achieved through teamwork and partnerships. She encourages individuals to uplift others and share their knowledge as they grow, as this can create a positive impact on those around them.
Finally, Moné reminds aspirants to believe in themselves and to boldly make their mark while having fun and embracing the journey. She suggests that success is not just about achieving goals but also about enjoying the process and making meaningful connections along the way.
Aspirations for 2023
Moné’s professional expectations for 2023 include enhancing the services of BIVX Wealth and Insurance Solutions in both brick-and-mortar and insurtech. It suggests that the company is looking to expand its services and utilize the latest technology to provide better solutions to its customers.
On a personal level, Moné aims to promote financial inclusion, health, and mental well-being for women’s health holistically. It shows that she is passionate about using her expertise to contribute to the betterment of society. Additionally, she hopes to spend more time with her family, indicating that she values work-life balance. Moné also plans to create children’s books and magazines to bridge the gap in financial inclusion and create lasting global change, which shows her commitment to educating and empowering future generations.
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Also Read: Top 10 Revolutionary CEOs of 2023.
