The unannounced arrival of COVID-19 brought several changes along with it. The majority of industries all over the world were unprepared which dented the day-to-day businesses altering its focus from offering solutions/services. Another vital transformation observed during the last few months was the high rate of digitalization. The long due was finally over, though, the circumstances were not appropriate per se. Digitalization spread like a wildfire across the industries allowing companies to be more efficient and creating a whole new digital world.
Nevertheless, digitalization isn’t new for the industries but was absent from several industries. The forced digitalization was aptly captured by d.velop AG. With more than 28 years of industry experience, the company was quite prepared for the challenges of the novel coronavirus. d.velop AG is one of the leading firms that offer reliable solutions for document management solutions. The company’s portfolio enables the clients to participate in all the business processes and access their files and documentation even from remote locations.
Streamlining the workflows
Pre-COVID-19, the companies which were sceptical about shifting towards digitalization were now obligatory to accept it. This increased the pressure on managing the documentation through digital means. Years ago, when d.velop AG was at its initial stage, similar challenges related to the basic file management systems coexisted in several industries. The company saw there was a huge gap in the digital document management system. This gap was soon filled with its process of complete automation and digitalization—from scanning to archiving the documents. Utilizing the central document management system (DMS), the client can easily access and create, edit, and share all the information—such as invoices, delivery notes, or emails, etc.
With time, organizations have started implementing document management systems (DMS). DMS offers services that streamline the workflows and organize the document collaboration process.
Today, the company serves more than 11,100 customers and 2.6 million users worldwide. Its solutions for document management, workflows, and content services help clients to reach their full potential by providing digital services that connect people to one another and that comprehensively simplify and redesign processes and operations. As a native cloud solution is available on the d.velop platform in the form of software. The software has gained huge popularity amongst the consumer base for being proficient and resourceful. Trust is one of the company’s key values – consequently, the very first customer still trusts in d.velop, the team and their solutions, after almost 30 years.
Although customers derive from all kinds of industries, d.velop has set up more than a dozen teams, that are exclusively focusing on specific branches – most of the experts there have a long background in the respective aream thus being able to understand exactly what the market demands. At the turn of the year, d.velop announced that it would combine the healthcare and social welfare sectors. “Healthcare & Welfare” focuses on specific solutions for hospitals as well as social institutions and social agencies, health insurance associations, medical services, health insurance companies, pharmaceuticals, associations, patients, clients and relatives.
A Digital Platform for Document Management and Office Automation
Classical ECM models with their single repository approach hinder an enterprise’s ability to become more agile. The clear answer to the increasing need for flexibility is cloud solutions that can be deployed quickly and according to the customer’s individual needs. In addition to the expanded range of on-premises services, d.velop also offers a broad portfolio of cloud services in the SaaS model, and for hybrid DMS architectures, offered via the “d.velop platform”.
The core element of the cloud strategy is the provision of easy-to-obtain apps via this platform. The company focuses in its area of competence on the consistent establishment and expansion of a platform for document management and office automation. With the simultaneous establishment of an app builder program, a self-reinforcing cycle has been initiated since May 2019. The more than 2.6 million users in the d.velop customer base have direct access to a multitude of value-adding applications, while, at the same time, this range also makes the platform increasingly interesting for app builders. Developments for the platform can come from d.velop partners, d.velop itself, as well as from customers and external developers. This change in focus received immensely positive reactions among partners and customers alike:
“We are particularly pleased with the results and reactions from customers and partners to our strategic direction. The cloud has arrived in the minds of companies. This is also shown by the success of the d.velop platform, on which we were able to offer more than 50 apps within a very short space of time, with another 70 in the pipeline. We obviously hit a nerve here,” says Mario Dönnebrink, CEO of d.velop AG.
Swiftly Adapting To Remote Working
Over the past years, d.velop AG has accustomed itself according to the needs of the industry. It has developed a new and agile workflow with every employee allowing them to be able to work in a small team with their own responsibilities. This has helped them to decide and code much quicker and be close to the customers and their specific needs removing all the hierarchy—changing all the roles of CEOs and team leaders. Christoph Pliete (CEO and Founder) and Mario Dönnebrink (CEO) of d.velop AG assert, “We see ourselves as coaches, helping people develop their own skills and guiding them with our basic vision and mission. But, when it comes to market decisions, we trust in our teams and employees.”
Preserving the Positive Aspects
COVID-19 has confronted the traditional leadership roles altering the leader’s approach towards challenges. The top-level management at d.velop AG was swift to adapt to the changes. The vital decision that they took was to adopt the remote working environment. The dexterous team quickly adapted to the work from the home environment and soon displayed high-productivity. The company ensured that the team was equipped with the tools which would help them work effortlessly and maintain the same level of productivity. Furthermore, the team took a lot of effort, keeping the spirit of the company alive by offering digital forms of recreations, interactive events, and much more.
Alongside, with the wake of COVID-19, d.velop AG spontaneously provided a special offer for all companies that were struggling to work from home. Utilizing its immense experience, the company provided advice and all its main cloud solutions such as d.velop sign (digital signature), d.velop documents (document management), and etc., free for 30 days. Likewise, it has initiated a new dedicated section of its website to explain how to successfully start remote working. For the forthcoming, the company is trying to preserve all the positive aspects of working from home for the time “post corona”.
Anticipating Revolutionary Advancements
The USP of the company has been its free trials of services due to which several organizations have integrated these solutions in their daily operations. As the solutions are optimum clients tend to stay with d.velop AG. It has been outshining remarkably through its growth amongst the competitors. Due to which d.velop AG has also been nominated for the renowned World Technology Leader Award.
The future of the DMS industry seems to be fruitful. Christoph is anticipating revolutionary advancements and the integration of innovative techniques for DMS 2.0. keeping aligned with this progression the company is looking forward to incorporating AI and Blockchain techs in its solutions. Likewise, it will also utilize voice assistants and other cutting edge technologies, as long as there are really useful applications making every day world easier for d.velop’s customers.
Related: The 10 Most Advanced Document Management Solution Providers of 2020
