FinancialForce is about helping organizations see their customers in full color, and that translates to employees who approach their work in living color. The company recognizes that high performing teams are diverse and embrace inclusion. It also knows that employees who have the opportunity to extend the company’s reach into their communities are more motivated and purpose driven. The company’s culture, fueled by the pride of providing industry-leading technology for finance and services professionals, makes FinancialForce a vibrant work environment where great ideas thrive and results routinely exceed expectations.
The Service Economy has forced companies to adopt business models based on complex combinations of usage, subscriptions, projects, and tangible goods. FinancialForce employees are excited to help customers succeed in this transition through the market’s only customer-centric Enterprise Resource Planning (ERP) solution, and the number-one enterprise Professional Services Automation (PSA) solution. Built on Salesforce, FinancialForce gives businesses complete visibility into their customers, scales operations to drive customer satisfaction and growth, and ties these to revenue creation and profitability.
The Best and Brightest
FinancialForce hires the brightest, most committed people around the globe and many employees say they’ve never worked for more creative and collaborative teams, thanks to the company’s core values. While the bar is high in hiring the best people, the company welcomes new employees with open arms, equipping them with everything they need to get up to speed and productive as quickly as possible.
FinancialForce continually invests in the systems and processes that allow employees to excel at their current job function while developing their careers. As a global organization, each employee around the world knows they are an integral part of FinancialForce. Everyone is responsible for diversity and inclusion, and professional and educational programs focus on making the work environment a better place for everyone.
“Our employees are at the center of everything we do,” says Tod Nielsen, President and CEO, FinancialForce. “We set expectations, communicate clearly, and always deliver on our commitments.”
Core Values Are Vital to Excellent Work Culture
FinancialForce’s core values promote a healthy work culture at the company. The company’s number one value is trust, with a focus on maintaining the trust of customers, employees, shareholders and regulators, as well as the communities in which the company operates. Employees are entrusted to uphold the highest standards of integrity and ethics, and to apply these principles to make the best decisions for the company.
Transparency is another key value. Transparency among teams facilitates smooth workflows. Employees work as one team and are committed to eliminating ambiguity across communication channels, not just internally among fellow workers but also externally with customers. Whether they have good or bad news to share, employees strive to be 100 percent clear in what they do and how they deliver on their commitments.
The company also supports and respects the protection of human rights. Employees treat one another with dignity, respect and professionalism, and do not tolerate discriminatory or otherwise inappropriate behavior in the workplace. Employees are encouraged to speak up when they have questions or concerns. FinancialForce also supports employee success through regular performance and professional development check-ins that help employees progress their careers.
Harnessing the Power of Diversity
FinancialForce’s focus on diversity and inclusion strives to make the company a great place to work for everyone, everywhere. Research supports that companies that invest in diversity are better companies, period. A recent McKinsey study found that gender-diverse companies were 15 percent more likely to financially outperform their competitors and those ethnically diverse companies were 35 percent more likely to financially outperform.
The company’s diversity hiring program, FF4Inclusion, began as a grassroots effort by a few passionate employees. The initiative grew into a company-wide diversity and inclusion program, focused on welcoming traditionally excluded or marginalized individuals into the core of the company’s culture.
“Everyone is responsible for diversity and inclusion, so we proactively partner through professional and educational programs to make our work environment a better place for everyone,” says Tod Nielsen.
A Commitment to Making the World a Better Place
FinancialForce also focuses on social impact with the aim of making the world a better place. Every employee is allotted three 8-hour days to commit to a charity of their choice, and the company expects every employee to use this time to help make an impact.
For example, following the devastating wildfires in Sonoma County, CA, a group from FinancialForce drove to Santa Rosa to help the community there. FinancialForce brought more than 20 volunteers to work with Habitat for Humanity to help victims of the fires. Thanks to an outpouring of donations, Habitat for Humanity was able to provide new household items at little or no cost for many of the victims. The efforts aided in speeding distribution to those in need by organizing the backlog of merchandise and checking in participating community members.
In the last year, employees took part in a range of activities, including: dedicating 90 volunteer hours to the Cloud Gives Back Volunteer Day in San Francisco; reforesting the Alpujarra near FinancialForce’s office in Granada, Spain; and supporting multiple food banks, helping with school and holiday service projects, donating blood; and participating in animal rescue activities around the globe.
Energetic and Fun Environment with Plenty of Benefits
The key to FinancialForce’s success is the people that build, market, sell and support its applications. The company has created an amazing place to work where talented people collaborate, armed with the tools they need to succeed and supported by an energetic and fun environment in which to thrive.
Additionally, FinancialForce offers its employees competitive salaries and a variety of benefits, which include medical, dental, vision, life insurance, disability protection, and flexible spending accounts (FSAs), among other great programs. In addition, FinancialForce offers a 401(k)-retirement plan, monthly commuter and wellness subsidies, pet insurance, legal insurance, and more.
A Strong Partnership with Salesforce
Founded in 2009, FinancialForce has grown to a leadership position in the market. The company accelerates business value with comprehensive best practices and the most intelligent analytics—all on the leading business cloud platform from Salesforce.
In fact, back in 2009, Salesforce CEO Marc Benioff had such a strong belief in FinancialForce that he supplied the company with its website domain name, which he originally owned. Salesforce Ventures helped launch the company as one of its first investors. Today, FinancialForce is backed by Advent International, Salesforce Ventures and Technology Crossover Ventures.
Headquartered in San Francisco, FinancialForce is a truly global company, with offices in Harrogate, North Yorkshire, UK; London; New York; Chicago; Seattle; Portland, Oregon; Sydney; and Granada, Spain.