Today’s contemporary world is an ever-changing mix of technological advancements, and industries are struggling to keep pace with the speed at which customer demands are evolving. Several businesses are moving towards harnessing the power of technology such as conversational AI chatbot’s and other virtual assistants to manage the day-to-day flow of work. By 2020, it is estimated that about 85% of customer interactions will be managed by AI.
But there’s a dark side to that fast adoption to artificial intellegence. Comprehending the impact of modern technology, Magellan Jets, a Boston-based private aviation solution provider, sees primary safety concerns for its clients in AI’s ability to access their data. Therefore, the team of Magellan Jets is taking major efforts to understand the influence that AI could have on their customers’ privacy as well as making sure their customers are protected.
With Magellan Jets, your information, habits, preferences and interests are not only unique to you and your guests; but are held with the utmost care by every one of their team members.
Magellan Jets is built on the foundation of integrity, reliability, and trust. Founded in 2008, Magellan Jets’ innovative model offers jet-specific memberships and on-demand charter services designed to provide the freedom and exceptional personalized services that private travellers expect. Magellan Jets and its FAA-licensed Flight support team ensure that every detail is tailored to surpass customer expectations. Furthermore, the leading aviation service provider offers safety, security, and an uncompromising focus on hospitality, combined with the most exclusive network of aircraft in the skies, to let travelers experience private aviation the way it should be: purely private.
At the heart of Magellan Jets culture lies a ‘relentless focus on results.’ They strive to make a difference in everything they do. While their people hold common goals, individuals drive the richness of their culture. Magellan Jets’ enriching environment encourages people to achieve their best and make a lasting impact. To name a few of its accomplishments, Magellan Jets has been recognized for its growing success six years in a row on the Inc. 5000 list of Fastest Growing Private Companies in America, puting them in the Inc Hall of Fame; Boston Business Journal’s Pacesetters (now Fast 50) list; and as one of SmartCEO’s Future 50.
Ambitious and Goal Oriented Leaders
Joshua Hebert is Co-Founder & CEO of Magellan Jets and has over 25 years of experience in finance, marketing, and aviation. His expertise in business start-ups, transformations, search engine optimization, and marketing has enabled him to grow Magellan Jets into an established brand. In founding Magellan Jets, Joshua melded his passion for aviation with his knowledge and financial knack, which he gleaned from starting his career on Wall Street at Paine Webber.
Anthony Tivnan, President and Co-Founder, has used his understanding of Magellan Jets’ diverse clientele to lead the sales team in creating tailored private travel solutions for all. Most recently under his leadership, Magellan Jets closed out 2017 with almost 200 new customers and an 85% member retention rate. “Magellan Jets takes pride in providing its customers solutions for life,” he says. “Whether for business, personal, college tours or IPO’s, the relationship and guidance we offer is intended to serve as a resource for all major events in a customers’ life.”
As Founder and CEO of Magellan Jets, Joshua is the visionary behind an incredibly successful team that the executive leaders have diligently crafted over the past decade. Joshua’s expertise has culminated in a team that has increased sales at Magellan Jets by 35% a year for over a decade.
Setting High Standards in the World of Aviation
Magellan Jets has set itself apart from its competitors by delivering top-notch and value added services. These services are characterised by features mentioned as follows.
- Safety: Magellan Jets’s relentless commitment to safety has earned respect and recognition from some of the most prominent organizations in the aviation industry. The leading aviation service provider company flies under Part 135 of the FAA safety standards – the Magellan Jets Preferred Network (MJPN), featuring carefully selected aircraft and flight crews.
- Customer Experience: Joshua, Anthony and their team have created a membership experience team to ensure the perfect travel experience for their members, down to the smallest details.
- Membership: Magellan Jets allows its clientele base to call the shots with their custom-tailored Individual Bespoke Membership, or the business-friendly flexibility of its Corporate Membership.
Creating Unique and Engaging Client Experiences
Over a decade ago, Magellan Jets set out to change the private travel experience through a purely private, personalized customer approach, and an unwavering commitment to safety. After a modest first year, this concept proved itself as Joshua and his team saw an explosive upward trend with an average of 36% growth each year over the last 10 years. This year, Magellan Jets is celebrating its successful 10th anniversary. Through its rich culture, customer service, technology with Build-A-Card/Bespoke Membership, as well as high safety standards, Magellan Jets customers appreciates its truly personalized and private experience with every interaction, both in the air and on the ground.
CEO’s Vital Message for Potential Customers
“For business, pleasure, family, and friends, Magellan Jets is here to support every significant event of your life. Our solutions range from college tours to IPO roadshows to emergency evacuations; peace of mind and confidence in being there is what comes with your investment in a solution with Magellan Jets.
Add a team of highly-trained aviation professionals to your family office or company and have the confidence that, in all aspects of aviation, you are receiving the right recommendations as well as the peace of mind that your travel is safe and seamless. Magellan Jets sits on the same side of the table with its customers, and by adding value to their travel solutions, builds long-lasting relationships.”