Mark Zuckerberg, Founder of the social media giant Facebook commented on a post on the social network in which he outlined the company’s plan to expand its community operations team the coming year.
As it has been observed in the past, Facebook has a serious problem on its hands with regard to the content being depicted in both live and pre-recorded videos.
Facebook offers an outlet for people to publish live and pre-recorded video of heinous acts is something that must be addressed. It’s heartbreaking, Zuckerberg narrated, and has forced him to reflect on how they can do better for the community.
In a bid to improve its response time to some of the unwanted incidents occurred in the past, Zuckerberg said Facebook will be adding 3,000 people to its community operations team worldwide. These people is expected to join the 4,500 people already employed to review the millions of reports they receive each week, he stated.
Apart from adding additional sets of eyes, Facebook is also working on new tools that will make it easier for people to report problems, faster for reviewers to determine if posts violate their terms of service and easier for employees to get in touch with local support groups and law enforcement when necessary.